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Data Policy

DATA PRIVACY POLICY

Effective Date: 01/03/2026

Last Updated:25/02/2025


  1. PURPOSE OF THIS POLICY

    This Data Privacy Policy outlines how EazyStack (“EazyStack”, “we”, “our”, “us”) collects, processes, stores, protects, and manages personal information obtained through our website and during the provision of IT services and consultations. EazyStack is committed to ensuring compliance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection regulations.

  2. COMPANY OVERVIEW

    EazyStack is an IT solutions company providing services including but not limited to:

    • Website Development
    • IT Support Services
    • Business Intelligence (BI) Solutions
    • Cloud & Infrastructure Services
    • IT Consulting and Technical Advisory Services
    This policy applies to all website visitors, clients, prospective clients, and partners who engage with EazyStack through digital platforms or direct communication.

  3. INFORMATION WE COLLECT

    3.1 We may collect the following personal information:

    • Name
    • Email Address
    • Phone Number
    • Company Name
    • Job Title
    • Billing information
    • Physical Address(if required for invoicing)

    4. 3.2 Technical Information

    When you access our website, we may automatically collect:

    • IP Address
    • Browser Type and Version
    • Operating System
    • Device Information
    • Website Usage Data
    • Page Visited and Time Spent on Page

    3.3 Consultation and Project Information

    During consultations, we may collect:

    • Business requirements
    • IT infrastructure details
    • System architecture information
    • Device Information
    • Project specifications
    • Supporting documentation voluntarily provided
  4. PURPOSE OF DATA COLLECTION

    5. We collect and process personal information for the following purposes:

    • To respond to website inquiries
    • To schedule and conduct consultations
    • To deliver contracted IT services
    • To prepare quotations and proposals
    • To process payments and invoices
    • To improve website functionality and user experience
    • To comply with legal and regulatory obligations
    • To communicate important service updates

    We do not sell, trade, or rent personal information to third parties.

  5. We process personal information based on:
    • User consent (when submitting forms or booking consultations)
    • Performance of a contract
    • Compliance with legal obligations
    • Legitimate business interests
  6. DATA SHARING AND DISCLOSURE
    • Secure hosting providers
    • Cloud service providers
    • Payment processors
    • Legal or regulatory authorities (if required by law)
    • Professional advisors (legal or accounting)

    All third-party service providers are required to maintain appropriate security safeguards.

  7. DATA SECURITY MEASURES

    8. EazyStack implements appropriate technical and organizational measures to protect personal information, including:

    • SSL encryption on website communications
    • Secure server environments
    • Role-based access controls
    • Firewall protection
    • Regular security patching and system updates
    • Confidentiality agreements with staff and contractors

    While we strive to protect all personal data, no system can guarantee absolute security.

  8. DATA RETENTION

    9. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Retention periods may vary based on the type of data and legal requirements.

    • Necessary to fulfil the purpose for which it was collected
    • Required by law (including tax and accounting regulations)
    • Required for legitimate business operations
  9. COOKIES AND WEBSITE TRACKING
    • Improve website performance
    • Analyse traffic patterns
    • Enhance user experience

    Users may disable cookies through browser settings; however, some website functionality may be affected.

  10. DATA SUBJECT RIGHTS (POPIA)

    11. In accordance with the Protection of Personal Information Act, individuals have the right to:

    • Access their personal information
    • Request correction of inaccurate information
    • Request deletion of personal data
    • Object to processing
    • Withdraw consent at any time
    • Lodge a complaint with the Information Regulator (South Africa)

    Requests may be submitted using the contact details provided below.

  11. CHILDREN’S PRIVACY

    12. EazyStack does not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be deleted promptly.

  12. THIRD-PARTY LINKS

    13. Our website may contain links to external websites. EazyStack is not responsible for the privacy practices or content of third-party sites

  13. POLICY UPDATES

    14. EazyStack reserves the right to update or modify this Privacy Policy at any time. Updates will be published on the website with a revised effective date.

  14. CONTACT INFORMATION

    15. EazyStack